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How do I CANCEL my Premium subscription?

Kelly R
  • Updated
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You have 30 days from the date of subscription to cancel your Premium Subscription on the Apple App Store!! 

IMPORTANT: Uninstalling the app on your device or deleting your account does not cancel your subscription. You must cancel the subscription using the steps described.

SUBSCRIPTIONS BOUGHT VIA THE APPLE APP STORE

Apple requires customers to cancel subscriptions through the Apple app store. To do so, go to iTunes to cancel your subscription.

You can also cancel by following these steps on your device:

1. Open the Settings app
2. Tap your Name
3. Tap Subscriptions
4. Tap Abide
5. Tap Cancel Subscription  
 
Note: If you don’t see Cancel, the subscription is already canceled and won't renew.

If the subscription isn't listed, learn what to do if you can't view your subscription. 

 

More details on cancelations are on this Apple support link.
Should you have any issues with cancellation, you can get in touch with Apple Customer Support. You can also check the Apple website for step-by-step instructions on managing subscriptions. 

 

SUBSCRIPTIONS BOUGHT VIA GOOGLE PLAY

There are two ways to cancel an Android mobile subscription bought on Google Play: 

  1. Open the Play Store app and select My Apps and search for the Subscriptions tab. 
  2. Go to the Google Play store, select the "gear" icon on top of the right corner, and select My Orders/Abide. 

Should you have any issues with cancellation, get in touch with Google Play Support. You can also check the Google Play website for step-by-step instructions on managing subscriptions. 

You may also contact Abide Customer Support! 

 

SUBSCRIPTIONS BOUGHT VIA WEB PAYMENT (STRIPE)

On your Abide app, go to your Settings > Manage Subscription > Cancel 

 

WHAT HAPPENS AFTER YOU CANCEL?

After you cancel your subscription, you have access to the premium features for the remaining time of your premium subscription. 

If you buy a monthly subscription on May 16th and cancel it on June 10th:

You have premium access until June 16th.  

 

If you buy a yearly subscription on May 16th and cancel it before the end of your year.

You have premium access until May 16th the following year.  

 

For additional assistance, please contact Customer Support. 

 

 

 

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