How do I stop my meditations from glitching/pausing?

1. Make sure your device and Abide app are updated and turn your device off/on to reboot after the update.

2. Check that you are using a strong wifi connection.

3. Clear your device cache: iOS device or Android device 

4. If your background restrictions are on, you may want to turn these off on your device. 

Android devices: 
Settings > Apps > Abide > Mobile data > Allow background data usage > turn ON
iOS devices: 
Settings > Screen Time > Check Always Allowed > Abide 
Then go to Settings > Apps > Abide > Background ​App Refresh > turn ON ​
​After enabling these settings, it is always good to turn your phone off/on for a refresh.

5. A good reboot may help as well by Delete Abide > Turn the phone off/on > Reinstall Abide > Log back in.

If you continue to have a problem, please contact us at Customer Support