How do I stop my meditations from glitching/pausing?

Quick Answer:
If Abide isn’t working properly, update your device and app, check your Wi-Fi, adjust background settings, and if needed, reinstall the app.

🔄 Step-by-Step Troubleshooting

1. Update & Reboot

   • Make sure your device software and the Abide app are fully updated.

   • After updating, turn your device off and back on to refresh.

2. Check Your Connection

   • Confirm you are using a strong and stable Wi-Fi or mobile data connection.

3. Allow Background Usage

   • Android:

     • Go to Settings > Apps > Abide > Mobile data > Allow background data usage > Turn ON.

   • iOS:

     • Go to Settings > Screen Time > Always Allowed > Add Abide.

     • Then go to Settings > Apps > Abide > Background App Refresh > Turn ON.

   • After adjusting, restart your phone for a refresh.

4. Clear device cache: iOS device or Android device  

5. Reinstall the App

   • Delete the Abide app.

   • Turn your device off and back on.

   • Reinstall Abide from the App Store or Google Play Store.

   • Log back in with your Abide account.

📩 Still Having Issues?

If problems continue, please contact Customer Support at help@abide.com. Include your device type (iOS or Android) and a short description of the issue.