You may cancel your free trial at ANY time during your free trial and still enjoy the free trial in its entirety. You MUST cancel before your trial ends so you do not roll into a subscription.
IMPORTANT: Uninstalling the app on your device or deleting your Abide does not cancel your free trial. You must cancel the trial using the steps described.
FREE TRIAL STARTED VIA THE APPLE APP STORE UNDER AN APPLE ID
Apple requires customers to cancel subscriptions 24 hours before their trial ends.
To do so, go HERE to cancel your free trial. Please know Abide is NOT able to access accounts created through Apple to cancel/refund, we apologize for any inconvenience this may cause you!
You can also cancel the free trial by following these steps on your device:
1. Open the Settings app
2. Tap your Name
3. Tap Subscriptions
4. Tap Abide
5. Tap Cancel Subscription
If the subscription isn't listed, learn what to do if you can't view your subscription.
If you have any issues with cancellation, you can get in touch with Apple Customer Support for further help. You can also check the Apple website for step-by-step instructions on managing subscriptions.
FREE TRIAL STARTED VIA GOOGLE PLAY
There are two ways to cancel an Android mobile subscription bought on Google Play, be sure to cancel 24 hours before your trial is to end:
- Open the Play Store app and select My Apps and search for the Subscriptions tab.
- Go to the Google Play store, select the "gear" icon on top of the right corner, and select My Orders/Abide.
Should you have any issues with cancellation, you can get in touch with Google Play Support for further help. You can also check the Google Play website for step-by-step instructions on managing subscriptions.
** Abide Customer Support can also cancel your free trial or subscription for you!
FREE TRIAL STARTED VIA A 30-DAY GUEST PASSThere are two ways to cancel a free trial that was started using a 30-day guest pass:
* Settings (gear icon at the top right)
* Manage subscription
* Log in to your account by typing your email and password combination
* Manage Subscription and Card
2. Abide Customer Support can also cancel your free trial or subscription for you!
WHAT HAPPENS AFTER I CANCEL MY FREE TRIAL?
After cancellation, you have access to the premium features until the end of the free trial. Once the trial ends, your account simply reverts back to the free version of Abide.
For further assistance please tap this link Customer Support and select SUPPORT in the lower right-hand corner.
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